Returns & Exchanges
At Better Brush, we stand behind the quality of our products and offer a 30-day satisfaction guarantee for all unused items in their original packaging. If you are not completely happy with your purchase, our simple return process ensures a quick resolution or a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
- 3.Pack and Ship
Securely place the items in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.